Issue with my order

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Severite
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Posts: 90
Joined: Mon Dec 05, 2016 8:11 pm

Issue with my order

#1 Postby Severite » Thu Feb 16, 2017 8:07 pm

Hello, I have sent several emails, and while the initial return is swift unto almost instantaneous, after my issue has been stated, and clarified, I never seem to hear back. I have gone through this process either twice or three times, I am unsure which, and it is now a month since I first contacted you guys.

I never received my softcover savage foes book, I had a lot of orders, and ended up almost buying one of everything, but while I got everything else, I never received that book. I have my order number for reference if needed.

PEG Jodi
Novice
Posts: 72
Joined: Mon Jun 23, 2014 10:53 am

Re: Issue with my order

#2 Postby PEG Jodi » Fri Feb 17, 2017 3:32 pm

Hi Severite,

Jeannine has asked the warehouse to send your missing copy, and you can keep the extra copy or give it to a friend! Sorry for the confusion--juggling replies between our team members left your concern unanswered, and I apologize.

For all order issues (for anyone else reading this) please email site.admin@peginc.com.

Thanks!
Jodi Black
COO and Managing Editor
Pinnacle Entertainment Group


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